Terms of Use

Please read the following terms and conditions (Terms of Use) carefully as they govern your use of this website. By accessing the Carers Australia website (Website), you agree to these Terms of Use.

Purpose of this website

This Website has been established to provide information that may assist carers and the Australian community.

The Website is not intended to be a substitute for professional advice, diagnosis, or treatment. You should seek the advice of an appropriately qualified healthcare professional before making decisions about your own circumstances. You should not disregard professional advice, or delay seeking it, because of any information contained on this Website.


By agreeing to these Terms of Use, you also agree to our Privacy Policy.

General disclaimer

To the extent permitted by law, we will in no way be liable to you or anyone else for any loss or damage however caused (and whether direct, indirect, consequential, or economic) which may be directly or indirectly suffered in connection with use of this Website or websites of other entities which are hyperlinked from this Website (Linked Websites).

This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Specific warnings and disclaimers

The information contained on this Website is provided by us in good faith and on an ‘as is’ basis. The information is believed to be accurate and current as at the date the information was placed on this Website.

We make no representation or warranty as to the reliability, accuracy, or completeness of the information contained on this Website, or that your use of this Website will be uninterrupted or error-free.

You should not act based on anything contained on this Website without first obtaining professional advice specific to your circumstances. Never disregard professional advice or delay in seeking that advice because of something you have seen on this Website. You must make your own assessment of the information contained on this Website and, if you choose to rely on it, it is wholly at your own risk.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with your use of this Website or a Linked Website. You must take your own precautions to ensure that whatever you select for your use from this Website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time, change or add to this Website without notice. However, we do not undertake to keep this Website updated and we will not be liable to you or anyone else if errors occur in the information on this Website or if that information is not up-to-date.

To the extent permitted by applicable law, all implied conditions, representations, warranties, and other terms are excluded. It is your responsibility to ensure that your access to this Website is not illegal or prohibited by laws that apply to you or in your location.

Your use of this Website

As a condition of your use of this Website, you warrant to us that you will not use this Website for any purpose prohibited by these Terms of Use. In particular, you agree not to:

  • Use this Website to defame, abuse, harass, stalk, threaten or otherwise offend any person;
  • Publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive, or inappropriate;
  • Use any automated scripting tools or software;
  • Engage in or promote any third party surveys, contests, pyramid schemes, chain letters, unsolicited emailing, or spamming via this Website;
  • Impersonate any other person or entity;
  • Share information that reasonably identifies another person without their consent (if you do share personal information about another person, please let them know about our Privacy Policy which sets out how we will handle their personal information);
  • Upload, post, email, transmit or otherwise make available using this Website any material that you do not have a right to make available or which contains viruses, or other computer codes, files, or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware or to utilise other computer systems for improper purposes or without authorisation; or
  • Breach any laws or regulations which are applicable to your use of this Website in your jurisdiction.

If you have a complaint about any of the content that may be published on this Website, you should contact us.


Unless otherwise indicated, all material on this Website, including (but not limited to) text, graphics, audio and video files, information architecture, and coding, is Carers Australia’s copyright property or is used under license. All rights are reserved.

You are provided with access to this Website and may download, store in cache, display, print or make a single copy of the information or material stored on this Website (in its unaltered form) and for your personal and non-commercial use only.

Except for these purposes, and for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) (or any similar statute that applies in your jurisdiction), you may not, in any form or by any means:

  • Adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this Website; or
  • Commercialise any information, products, or services obtained from any part of this Website, without our written permission.

If you wish to make any other use of the material on this Website, you must obtain our permission before doing so. To ask for permission or for further information, please contact us.

Trade Marks

All trade names, trademarks, service marks, and other product and service names and logos (“Marks”) displayed on this Website are proprietary to their respective owners and are protected by applicable trademark and copyright laws. These Marks may be our registered or unregistered Marks or may belong to others and are used on this Website with the permission of the relevant owner.

The following Marks displayed on this Website are our registered trademarks: Carers Australia and Young Carer Network.

Nothing contained on this Website should be construed as granting any license or right of use of any Mark which is displayed on this Website without the express written permission of the relevant owner.

If you use any of our Marks to refer to our activities, products, or services, you must include a statement attributing that Mark to us. You must not use any of our Marks:

  • In or as the whole or part of your own Marks;
  • In connection with activities, products, or services which are not ours;
  • In a manner which may be confusing, misleading, or deceptive; or
  • In a manner that disparages us or our information, products, or services (including this Website).

Linked Websites

This Website may contain links to other Linked Websites. Those links are provided for convenience only and may not be maintained or remain current. We have no control over, or rights in, any Linked Website that is not our own.

The inclusion of a Linked Website should not be construed as an endorsement, approval, recommendation, or preference by us of the owners or operators of the Linked Website, or for any information, product or service referred to on the Linked Website.

Your use of any Linked Website is entirely at your own risk and you will be bound by the terms and conditions (if any) posted on the Linked Website and not by these Terms of Use.

We are not responsible for the privacy practices of any third-party, social media, or other service providers that you can access through this Website.

Your visit to our Website

We use cookies (small data files that are stored on your computer) to collect anonymous traffic data and to improve your Website user experience. You can remove or block cookies using the settings in your web browser, but this may impact your ability to use the Website.

We may also collect and store information about your visit to the Website through cookies or other identifiers, including:

  • the name of the domain from which you accessed the internet;
  • the date and time you accessed the Website;
  • the internet address of the website from which you linked directly to the Website;
  • the pages you accessed while visiting the Website;
  • the type of device from which you accessed the Website; and
  • the location from which you accessed the Website.

All of the information we collect is aggregated and cannot be used to identify you individually. This information is used to measure visitor numbers and to assess how the Website was used in order to maintain its effectiveness.

We do not collect this information for any type of online advertising or promotion of products or services

Regardless of whether you subscribe to our newsletter, your use of this Website constitutes acknowledgement that the comments or statements on this Website are not necessarily our views, and are not necessarily endorsed by us.

If you have a complaint about any of the content that may be published on this Website or within the newsletter, you should contact us.

Newsletter subscription

There are additional terms that will apply if you subscribe to the Carers Australia newsletter.

Social media

We have several social media accounts, which currently include Facebook, Twitter, YouTube, Instagram, and LinkedIn (collectively known as our Pages). All content on our Pages is subject to individual terms of use as outlined by each social media provider.

By interacting with our Pages, you agree to be bound by the terms of use of the relevant social media provider.


In these Terms of Use, “Carers Australia” means Carers Australia PTY LTD, and “we” and “us” refer to Carers Australia, and “our” has a similar meaning.

“Website” means the whole or any part of the web pages located at www.carersaustralia.com.au and includes the layout, individual design elements, underlying code elements, and any text, sounds, videos, graphics, animated elements, or other content contained on this Website.

We may change these Terms of Use at any time without notice. Any amendment will be effective immediately. Your continued use of this Website after any amendment constitutes an agreement by you to comply with, and be bound by, the amended Terms of Use. Accordingly, you should access and read the Terms of Use from time to time for changes.

These Terms and Conditions are governed by and construed in accordance with the Australian Capital Territory, Australia. In the event a dispute arises from these Website Terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of Australian Capital Territory, Australia.

Contact Us

Please visit our contact us page.