The Department of Social Services has published a range of information on the upcoming Integrated Carer Support Services model, set to become the chief means by which unpaid carers can receive services and supports.

New online supports will be available as well as a new phone-based counselling service from July, with carer-specific supports and services available from September via a network of Carer Gateway service providers who can work with you to plan and access tailored services.

These changes do not affect other carer services delivered through My Aged Care, the National Disability Insurance Scheme or state and territory governments.

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