Disability Information Helpline
The Disability Information Helpline provides information and referrals for people with disability who need help because of COVID-19.
The Helpline is available from Monday to Friday 8am to 8pm (AEDT) by calling 1800 643 787 and can refer people to advocacy, counselling, and other supports they may need.
More information about the Helpline, as well as a range of accessible COVID-19 resources, is available at www.dss.gov.au/disabilityhelp.
The Federal Government announced a number of changes to the NDIS to assist participants and providers during the COVID-19 pandemic. However, a number of these measures have had different expiry dates and vary between states and territories. Check their official page for regular updates.
Information about the changes to how the NDIS works during the COVID-19 pandemic is available in 12 languages. They have also produced a series of animation and Auslan videos to explain some of the changes.
It is important to note the Government will continue to monitor conditions in the sector and make adjustments that may be required.
If you do need additional assistance, or NDIS plan funds are low, you can also call 1800 800 110. The NDIA Contact Centre has special teams of planners available to discuss your situation and undertake a plan review if needed.